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© All Rights Reserved. ApplyBlast.com
Crisis24
The Customer Support Specialist provides exceptional service to end‑user customers in an inbound call‑center environment, handling phone, email, and chat inquiries, onboarding new accounts, and troubleshooting product issues. The role involves documenting interactions in Salesforce, escalating complex problems, and maintaining ongoing communication to ensure customer satisfaction and retention.
Crisis24 is a global crisis and risk management firm that provides real‑time intelligence, monitoring, and operational response to help organizations anticipate, mitigate, and manage security threats and incidents. It delivers tailored services including risk intelligence, travel and operational risk management, incident response and crisis management consulting, and training for leaders and employees. Serving multinational companies, governments and NGOs, Crisis24 combines analyst-led insights with on-the-ground expertise and technology to protect people, assets and operations worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Crisis24.