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Customer Support Specialist at LeagueApps - ApplyBlast

Customer Support Specialist

LeagueApps

2 months ago

3.9 on Glassdoor

New York, New York, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Customer Support Specialist at LeagueApps serves as the primary point of contact for partner inquiries, providing fast, clear, and empathetic guidance while troubleshooting platform issues and sharing insights to improve the product. The role collaborates with Customer Success, Product, and Engineering teams to ensure smooth issue resolution and contributes to high customer satisfaction scores.

Responsibilities

Serve as primary point of contact for partner inquiries
Troubleshoot platform questions and technical issues
Capture and share customer insights to inform product improvements

Skills

About LeagueApps

leagueapps.com

Headquarters

New York, New York, United States

Company Size

51-200 employees

Founded

2011

View Profile

LeagueApps is a youth sports management platform that helps leagues, clubs, camps and tournaments run registration, payments, waivers, scheduling, team and facility management. Its product suite includes online registration, mobile apps, custom websites, messaging, reporting and integrations, plus built‑in payment processing and compliance tools. Organizations use LeagueApps to centralize administration, reduce manual work, improve participant experience, and grow revenue through automated operations and data-driven reporting.