alphapointe
The Customer Support Specialist serves as the primary point of contact for customers, providing timely and professional assistance via phone, email, and online portals. The role involves handling inquiries, order placement, returns, troubleshooting, and coordinating with internal teams to ensure customer satisfaction and operational efficiency.
Headquarters
Kansas City, Missouri, United States
Company Size
201-500 employees
Founded
1911
Alphapointe is a nonprofit organization and one of the largest employers of people who are blind or visually impaired in the U.S., offering vision rehabilitation services, employment, job training, and career placement. The organization manufactures a variety of products—including plastics, office supplies, and janitorial and tactical goods—and provides professional services such as call center operations, digital accessibility, and kitting for government agencies and companies. Alphapointe also delivers comprehensive vision services including low vision clinics, orientation and mobility coaching, adaptive technology training, and community support programs.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for alphapointe.
alphapointe didn’t post a salary, so this is our estimate from similar listings.
22% below the average for this role