Omise
The Customer Support Specialist at Omise will provide multichannel assistance to merchants and users via phone, email, and Facebook Messenger, handling inquiries, troubleshooting technical issues, and guiding payment acceptance processes. The role involves ticket management, cross‑functional escalation, and ensuring compliance with service level agreements while contributing to knowledge base development and continuous service improvement.
Omise is a financial technology platform designed to empower global businesses and financial institutions to accept and make secure payments, increasing revenue easily, seamlessly, and without borders.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Omise.
Omise didn’t post a salary, so this is our estimate from similar listings.
10% below the average for this role