lexroom
This role involves acting as a trusted advisor for Lexroom's Italian and German-speaking customers, managing support requests across multiple channels to drive product adoption and satisfaction. The position requires owning the full resolution flow, from triage to escalation, while serving as the voice of the customer internally to improve processes and reduce churn. The ideal candidate will have 0-2 years of experience in customer-facing roles and fluency in Italian and at least one other specified language.
Lexroom è un partner di intelligenza artificiale pensato per amplificare il giudizio professionale degli avvocati. Unisce la profondità della ricerca giuridica con la potenza dell’analisi dati, offrendo precisione, velocità e affidabilità. Si presenta come la migliore IA per avvocati, pensata per studi legali e team che cercano strumenti avanzati di supporto. La piattaforma è rivolta a chi vuole integrare l’IA nella pratica legale per velocizzare la ricerca, l’analisi e la presa di decisioni basate sui dati.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for lexroom.
40% below the average for this role