Hotplate
As the second member of Hotplate's support team, you will be charged with tackling tickets and helping to build out our support systems as we grow from 5,000 to 50,000 chefs. You are the person that chefs will talk to when it matters most, and you both enjoy and are energized by turning around a chef's experience when something goes wrong. You'll proactively tackle tickets over phone, SMS, and email, while still thinking about how you scale yourself and Hotplate's support functions.
Hotplate is the easiest way for chefs to start, manage, and grow a food business with online ordering, pickup, and customer tools.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Hotplate.
102% above the average for this role