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© All Rights Reserved. ApplyBlast.com
Optimal Workshop
Optimal is seeking a Customer Support Specialist to serve as the primary point of contact for customers, resolving inquiries and guiding users through their experience. The role involves managing participant recruitment workflows, troubleshooting technical issues, and collaborating with product teams to enhance the overall customer journey. This position focuses on delivering efficient support while leveraging AI and automation to improve resolution times and customer satisfaction.
Headquarters
Mount Victoria, Wellington, New Zealand
Company Size
51-200 employees
Founded
2007
Optimal Workshop is the intuitive, expert-backed platform built for enterprise research excellence. From design to analysis, Optimal makes insights effortless.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Optimal Workshop.
Optimal Workshop didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role
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