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Customer Support Specialist at Cross Border Talents - ApplyBlast

Customer Support Specialist

Cross Border Talents

1 month ago

Sofia, Bulgaria

Onsite

Full Time

Junior

0 applicants

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About this role

Join the Sofia team as a customer support specialist, serving as the primary point of contact for users of the world's most-used search engine. This role involves delivering professional support via phone, email, and chat while diagnosing issues and guiding users to solutions. The position requires fluent Norwegian and English speakers to provide empathetic service and maintain high customer satisfaction rates.

Responsibilities

Deliver professional support through phone, email, and chat
Diagnose issues and guide users to solutions within agreed timelines
Manage and resolve customer inquiries using CRM software and ticketing systems

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

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Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.