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Customer Support Specialist at Cross Border Talents - ApplyBlast

Customer Support Specialist

Cross Border Talents

1 month ago

Sofia, Bulgaria

Onsite

Full Time

Junior

0 applicants

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About this role

This role involves serving as the primary point of contact for users, delivering professional support through phone, email, and chat to ensure a positive customer experience. The position requires diagnosing issues, guiding users to solutions, and maintaining high satisfaction rates while utilizing CRM software and ticketing systems. It offers an opportunity to work within a dynamic team in a global company focused on digital services and AI solutions.

Responsibilities

Deliver professional support through phone, email, and chat
Diagnose issues and guide users to solutions within agreed timelines
Manage and resolve customer inquiries using CRM software and ticketing systems

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.