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Customer Support Specialist at Cross Border Talents - ApplyBlast

Customer Support Specialist

Cross Border Talents

1 month ago

Vila Nova de Gaia, Portugal

Onsite

Full Time

Junior

0 applicants

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About this role

This role involves providing top-tier customer support for a leading social media and tech gadget platform, assisting users with technical and account-related issues via chat, email, or phone. The position requires fluency in Russian and English, along with a customer-centric attitude and problem-solving mindset. Team members will work in a multicultural environment in Porto, Portugal, with a rotating 24/7 shift schedule.

Responsibilities

Provide outstanding assistance to users via chat, email, or phone
Guide customers in solving technical or account-related issues
Monitor and report user feedback, bugs, and suggestions

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.