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Customer Support Specialist at Cross Border Talents - ApplyBlast

Customer Support Specialist

Cross Border Talents

1 month ago

Lisbon, Portugal

Onsite

Full Time

Junior

0 applicants

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About this role

The Customer Support Specialist role involves providing B2B customer support via email, chat, and phone to advertisers on a major global social media platform. The position focuses on assisting small and medium-sized businesses with online advertising tools, resolving technical issues, and improving ad performance. This is an onsite position in Lisbon, Portugal, requiring fluency in Spanish and English.

Responsibilities

Provide B2B customer support via email, chat, and outbound phone calls
Assist with pre- and post-sales queries related to online advertising tools
Guide clients in navigating platform tools and resolving bugs

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.