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Customer Support Specialist at Cross Border Talents - ApplyBlast

Customer Support Specialist

Cross Border Talents

1 month ago

Lisbon, Lisbon, Portugal

Onsite

Full Time

Medior

0 applicants

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About this role

This role involves providing exceptional customer service through chat, email, and phone for a cloud-based development platform with millions of users worldwide. The specialist troubleshoots platform issues, educates users on features, and collaborates with product teams to resolve technical challenges. The position requires on-site work in Lisbon, Portugal, with a rotational shift schedule including nights.

Responsibilities

Deliver exceptional customer service through chat, email, and phone
Troubleshoot platform-related issues and provide effective solutions
Educate users on platform features and assist in optimizing websites

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.