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Customer Support Specialist at Concentrix - ApplyBlast

Customer Support Specialist

Concentrix

28 days ago

3.3 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

A Customer Support Specialist provides friendly, high-quality support to Polish-speaking clients regarding pet supplies via email, chat, and phone. The role involves assisting with order status updates, product inquiries, returns, and general support while troubleshooting issues to ensure customer satisfaction. This is a 100% remote position based in Portugal requiring native Polish and professional English proficiency.

Responsibilities

Deliver exceptional customer service to Polish-speaking clients via email, chat, and phone
Assist customers with order status updates, product inquiries, returns, and general support regarding pet care supplies
Troubleshoot customer issues promptly and ensure high levels of customer satisfaction

Skills

About Concentrix

concentrix.com

Headquarters

Newark, California, United States

Company Size

10001+ employees

Founded

1983

View Profile

Concentrix is a global technology and services leader that helps companies design and deliver differentiated customer experiences and improve business performance. It provides end-to-end CX solutions — including consulting, digital transformation, analytics, automation and AI-powered platforms — plus customer engagement and outsourcing services across industries. Concentrix partners with major brands to reimagine customer journeys, combining human-centered design, data-driven insights and technology to drive growth, efficiency and loyalty worldwide.