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Customer Support Specialist at Veracross - ApplyBlast

Customer Support Specialist

Veracross

1 month ago

4.3 on Glassdoor

Miami, Queensland, Australia

Onsite

Full Time

Junior

0 applicants

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About this role

A Customer Support Specialist in the CX department provides information technology support within the computer software industry. This full-time, entry-level position is based in Miami, Queensland, Australia. The role focuses on delivering customer support services to ensure user satisfaction and operational efficiency.

Responsibilities

Provide technical support to customers using computer software
Resolve customer inquiries and troubleshoot technical issues
Collaborate with the CX department to improve customer experience

Skills

About Veracross

veracross.com

Headquarters

Wakefield, Massachusetts, United States

Company Size

51-200 employees

Founded

2003

View Profile

Veracross is a comprehensive Student Information System (SIS) designed specifically for private and independent K-12 schools. The platform aims to eliminate data chaos by unifying various school functions through its integrated technology solutions, allowing for streamlined operations and improved communication. Schools choose Veracross for its robust features that address student management, enrollment, grading, and reporting, all while enhancing the overall educational experience for students and staff alike.