Direct Supply, Inc.
Direct Supply is seeking a Customer Support Specialist to serve as the frontline connection for customers, ensuring seamless interactions through phone, email, and other support channels. The role focuses on helping customers navigate systems, update data, and optimize platform usage while driving satisfaction through effective troubleshooting and issue resolution. This position leverages AI and technology to enhance efficiency and deliver exceptional service to internal and external users.
Since 1985, Direct Supply has been committed to improving healthcare operations and resident outcomes with our industry-leading platforms to address healthcare’s biggest challenges, advanced procurement capabilities to help corporations and communities spend more efficiently, and a data-driven supply chain with the power and flexibility to deliver solutions on time and on budget.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Direct Supply, Inc..
Direct Supply, Inc. didn’t post a salary, so this is our estimate from similar listings.
14% below the average for this role