Transtar Rail
The Customer Support Specialist at Wheeling & Lake Erie Railway serves as a primary point of contact for customers, proactively monitoring shipments and coordinating with internal departments and connecting railroads to resolve service issues. This role focuses on delivering an exceptional customer experience by maintaining clear communication and ensuring freight moves efficiently across the network. The position requires a detail-oriented professional who can manage multiple priorities in a fast-paced, 24/7 railroad environment.
Headquarters
Monroeville, Pennsylvania, United States
Company Size
201-500 employees
Transtar Rail is a network of seven Class III common carrier railroads operating across the U.S. industrial heartland, with roots dating to the late 1800s. The company provides rail switching, transloading, railcar storage, in-plant rail services, and maintenance and repair to industrial and manufacturing customers. Transtar serves hundreds of customers by moving raw materials to manufacturing sites, transporting finished products to market, and storing and handling bulk commodities.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Transtar Rail.
Transtar Rail didn’t post a salary, so this is our estimate from similar listings.