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Customer Support Specialist at Telligen - ApplyBlast

Customer Support Specialist

Telligen

21 days ago

3.8 on Glassdoor

West Des Moines, Iowa, United States

Hybrid

Full Time

Junior

0 applicants

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About this role

This role focuses on ensuring high levels of customer satisfaction by partnering with team members to meet contract-specific service level agreements. The position involves handling general inquiries, troubleshooting issues, scheduling assessments, and performing administrative duties within a fast-paced environment. The ideal candidate will demonstrate professionalism in communication and provide general office support while working towards company goals.

Responsibilities

Partner with team members to meet contract service level agreements
Answer inquiries and troubleshoot issues for customers
Prepare and distribute correspondence to external participants

Skills

About Telligen

telligen.com

Headquarters

West Des Moines, Iowa, United States

Company Size

501-1000 employees

Founded

1972

View Profile

Telligen is a health services and solutions company that has delivered proven health programs for federal and state agencies, health plans, employers and unions for more than 50 years. They provide evidence‑based program management, population health and care management, quality improvement, data analytics and technology to drive better outcomes and regulatory compliance. Telligen partners with government and payer organizations to design, implement and evaluate initiatives that lower costs, improve care quality and enhance program performance.