Buzz Solutions
The Customer Support Specialist serves as the primary point of contact for electric utility clients, managing inbound technical support requests via email and phone. This role involves troubleshooting technical issues, collaborating with Engineering to resolve complex problems, and maintaining support documentation to enhance team efficiency. The position focuses on delivering high-quality customer service while tracking key support metrics to ensure consistent and timely resolutions.
Company Size
1-10 employees
Make unexpected power outages a thing of the past with a Visual Intelligence solution to inspect, maintain, & secure energy infrastructure.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Buzz Solutions.
Buzz Solutions didn’t post a salary, so this is our estimate from similar listings.
10% below the average for this role