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Customer Support Specialist at The Fork - ApplyBlast

Customer Support Specialist

The Fork

4 days ago

Barcelona, Catalonia, Spain

Hybrid

Full Time

Medior

0 applicants

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About this role

This role involves providing customer support for TheFork's electronic reservation book, website, and app by addressing inquiries via phone, email, and chat. The ideal candidate will empathize with customers to deliver tailored solutions that ensure a unique and satisfactory dining experience. The position requires strong communication skills and experience in a customer support environment.

Responsibilities

Answer incoming requests via phone, email and chat
Assist customers with electronic reservation book, website or app
Provide suitable answers or solutions according to customer needs

Skills

About The Fork

thefork.com

Headquarters

Paris, Île-De-France, France

Company Size

1-10 employees

Founded

2007

View Profile

TheFork is an online restaurant discovery and reservation marketplace that lets diners search, read reviews, view menus and book tables in real time across multiple European and international markets. For consumers it highlights availability, special offers and loyalty rewards; for restaurants it provides a bookings and table-management platform with analytics and marketing tools to boost covers and revenue. Operating under local brands (e.g., LaFourchette/ElTenedor) and part of the Tripadvisor family, TheFork connects millions of diners with thousands of restaurants.