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© All Rights Reserved. ApplyBlast.com
Parts Town
The Customer Support Specialist assists Part Experts by handling customer sales, service, and support needs related to purchasing parts. This role involves managing email queues, updating account information, creating warranty credits, and delivering exceptional customer service to internal and external stakeholders. The position requires strong organizational skills, attention to detail, and the ability to collaborate effectively across business segments.
Headquarters
Addison, Illinois, United States
Company Size
1001-5000 employees
Founded
1987
Parts Town is a distributor of OEM replacement parts, supplies, and service resources for commercial foodservice equipment. It offers an extensive online parts catalog and diagrams for thousands of manufacturers, plus same‑day/expedited shipping and technical support to help technicians and operators find and install the right components quickly. Customers include restaurants, institutional kitchens, equipment service companies, and other commercial foodservice operations that need fast access to genuine parts and troubleshooting documentation.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Parts Town.