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ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
The Customer Support Specialist at Pocket provides hands-on support for a hardware and software product, troubleshooting device and software issues while managing customer inquiries. The role involves resolving support tickets, maintaining the knowledge base, and acting as the voice of the customer to improve product and AI agent performance. This high-volume position requires strong communication skills and the ability to work independently on a distributed team.
Headquarters
San Francisco, California, United States
Pocket is a small AI device that turns everything you say and hear into clear notes, action items, and search. We combine custom hardware, AI, and software to build the best note-taking experience for people who talk and move fast.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Pocket.
63% below the average for this role