Customer Support Team Lead
Neo Group
About this role
A Customer Support Team Lead at the company manages and guides the customer support team to ensure excellent service. The role involves overseeing daily operations, implementing support strategies, and coordinating with other departments to improve customer satisfaction.
Skills
About Neo Group
neogroup.comNeo Group is a global sourcing and risk-management consultancy. It specializes in Global Sourcing Advisory, Vendor Risk Assessment, and Sustainable Sourcing Practices. The firm helps organizations optimize procurement and manage supplier risk across global supply chains. Neo Group aims to transform sourcing and risk management with expert guidance and sustainable practices.
Recent company news
Insurance BusinessItochu takes US insurance leap via alliance with Churchill and Neo Group
May 28, 2025
DeXposeQilin Ransomware Attack on Neo Group
1 month ago
Tatler AsiaTatler Most Influential 2025: How Neo Kah Kiat built a food empire—and a culture of giving—at Neo Group
Nov 22, 2025
Inc42Neo Bags $25 Mn In Third Fundraise This Year
Nov 25, 2025
Life Insurance InternationalITOCHU enters US insurance distribution space
May 30, 2025
About Neo Group
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Neo Group.
Salary
$118k – $159k
per year
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