outsourcey
The role involves leading and mentoring a customer support team, handling escalated inquiries, and ensuring high service standards across phone, email, and chat channels. The incumbent will also identify upselling opportunities, monitor performance metrics, and contribute to process improvements while maintaining accurate CRM records.
Outsourcey is a remote staffing and offshoring firm that helps businesses build and scale remote teams in the Philippines. They connect companies with vetted, professional talent and position their model around cost savings and competitive (often advertised as the lowest) rates. Outsourcey supports common outsourced functions—such as customer support, virtual assistance, back-office and marketing/development roles—while handling recruitment and onboarding to simplify managing offshore staff.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for outsourcey.
outsourcey didn’t post a salary, so this is our estimate from similar listings.
28% below the average for this role
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