Klarstein
The Customer Support Team Leader coordinates and develops a team of 15–20 employees, driving productivity and improving processes to ensure excellent customer satisfaction across multiple markets. The role involves managing shift planning, training new hires, conducting performance assessments, and optimizing support processes. This position requires strong leadership, communication, and organizational skills to maintain high service standards in a multicultural environment.
Klarstein is a designer home appliances brand that combines elegant design, reliable functionality, and accessible value to help customers create smarter, more stylish homes. With over 20 years of expertise and more than 25 million customers, the company manages the full journey from design to delivery and offers a smart home app for seamless appliance control. Klarstein operates globally with headquarters in Berlin, Germany and regional offices in Slovakia and Hong Kong.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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