Digital Winners
The Customer Support Team (Shift) Lead will manage 24/7 shift operations for an online casino, overseeing agent coaching, quality assurance, and second‑line escalations while building support processes and AI‑enhanced tools. The role involves creating templates, knowledge bases, and reporting on performance metrics to ensure high service standards.
Digital Winners is a leading Digital Media company with a strong focus in the iGaming industry. We’ve built some of the most successful Affiliate projects
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Digital Winners.
Digital Winners didn’t post a salary, so this is our estimate from similar listings.
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