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© All Rights Reserved. ApplyBlast.com
Dayforce
The Customer Support Technical Specialist II handles inbound customer calls and emails in a fast-paced call center environment, addressing complex payroll inquiries for Ceridian Powerpay HCM products. This role focuses on delivering consistent, high-quality customer service while building rapport and providing ongoing education to clients. The position requires navigating computerized systems to document actions accurately and resolve customer issues efficiently.
Headquarters
Minneapolis, Minnesota, United States
Company Size
5001-10000 employees
Founded
2009
Dayforce is a global, cloud-based human capital management (HCM) platform that unifies payroll, HR, benefits, talent, workforce management and analytics in a single application. It provides continuous payroll calculation and global payroll processing, talent management, workforce planning, and flexible pay solutions such as Dayforce Wallet for on‑demand pay. AI-powered insights and analytics help organizations manage compliance, optimize labor costs, and develop talent at scale; Dayforce serves thousands of customers and supports employees across 200+ countries and territories.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Dayforce.
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