Umbrel
This remote Customer Support role focuses on assisting users across various online channels while creating comprehensive guides and knowledge base resources for recurring issues. The position requires close collaboration with engineers to troubleshoot complex technical problems and demands strong written communication skills. Candidates should possess basic Linux technical skills and a genuine empathy for user challenges.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Umbrel.