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Customer Support Technician-ETCH at Applied Materials - ApplyBlast

Customer Support Technician-ETCH

Applied Materials

2 days ago

3.9 on Glassdoor

Wuxi, Jiangsu, China

Onsite

Full Time

Junior

0 applicants

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About this role

The Customer Support Technician-ETCH role at Applied Materials involves planning and executing daily maintenance schedules, troubleshooting system variations, and ensuring customer satisfaction within assigned accounts. The position requires performing preventive and remedial maintenance, start-ups, and providing technical assistance to customers and junior team members. This physically demanding role operates in clean room environments and utilizes statistical process control methods to improve equipment performance.

Responsibilities

Plan and execute preventive and remedial maintenance on system equipment
Troubleshoot and correct process variations on systems with senior engineer assistance
Provide technical assistance and support to customers and junior team members

Skills

About Applied Materials

appliedmaterials.com

Headquarters

Santa Clara, California, United States

Company Size

10001+ employees

Founded

1967

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Applied Materials is a global leader in materials engineering solutions that enable the production of virtually every new semiconductor chip and advanced display. The company designs, manufactures and services equipment, software and process technologies across semiconductor fabrication (deposition, etch, implantation, inspection/metrology, CMP, ALD/CVD/PVD), advanced packaging and display manufacturing. Its customers include chipmakers, foundries and display manufacturers worldwide, and it provides process integration, factory automation and lifecycle services to improve yield, performance and cost. Headquartered in Santa Clara, California, Applied Materials combines deep R&D and scale to drive device scaling, energy efficiency and new architectures.