Customer Support Technician II

The Customer Support Technician II provides warranty-related service, technical expertise, and guidance for data center cooling products to end users and sales representatives. This role involves commissioning, repairing, and servicing mechanical and electrical equipment at various job sites while collaborating with contractors, engineers, and internal teams. The position requires strong analytical skills, the ability to interpret blueprints, and a commitment to delivering superior customer service in a fast-paced environment.