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© All Rights Reserved. ApplyBlast.com
Optro
The Customer Support Technician at Optro serves as a German Bilingual specialist, providing technical troubleshooting and product guidance to clients via email, live chat, and video sessions. This role involves leveraging AI tools and internal knowledge bases to resolve issues efficiently while collaborating with engineering and product teams to drive platform improvements. The position requires a proactive problem-solver with strong communication skills to ensure an exceptional customer experience.
Headquarters
Cerritos, California, United States
Company Size
501-1000 employees
Founded
2014
Optro is an AI-powered governance, risk, and compliance (GRC) software platform that transforms how organizations manage risk and compliance. Formerly AuditBoard, Optro carries forward the trusted GRC foundation with advanced AI to streamline risk assessments, controls, audits, and reporting. The platform is trusted by over 50% of the Fortune 500, underscoring its enterprise-grade scale and reliability. Optro enables companies to consolidate and automate their GRC processes across the organization.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Optro.
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