Customer Support Technician
Surgicalscience
About this role
Surgical Science is seeking a Customer Support Technician to support the operation, maintenance, and repair of medical training simulators. The role involves technical support, system maintenance, and customer interaction to ensure high performance and customer satisfaction.
Skills
About Surgicalscience
surgicalscience.comSurgical Science is a leading provider of medical simulation training and software solutions, delivering realistic, evidence‑based simulators for surgical and procedural skills. Their platforms and training programs are used in structured curricula worldwide to teach, assess and validate clinical competency and improve patient safety. They supply validated simulation tools, performance assessment and curriculum integration for medical schools, hospitals, training centers and industry partners. Surgical Science emphasizes a research-driven approach and collaboration with educators to support outcomes, certification readiness and continuous skills development.
About Surgicalscience
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$50k – $70k
per year