Customer Support Technician
enphase-energy
About this role
Enphase Energy is seeking a Customer Service Technician to handle inbound customer inquiries, troubleshoot technical issues, document activity, and assist with product activation in a fast-paced environment. The role involves communication with customers and coordination with engineering teams to support the company's solar and energy products.
Skills
Qualifications
About enphase-energy
enphase.comEnphase is a global energy management technology company that provides residential and commercial solar-plus-storage solutions. They design and manufacture hardware—most notably microinverters and modular battery systems—along with web-based monitoring and control software to optimize generation, storage, and energy use. Their platform enables homeowners, businesses, and installers to generate, store, save, and sell solar power while offering analytics, remote monitoring, and grid-interactive services.
About enphase-energy
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$40k
per year