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Customer Support Technician at Motorola Solutions - ApplyBlast

Customer Support Technician

Motorola Solutions

2 months ago

4.2 on Glassdoor

Utah, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Customer Support Technician on Motorola Solutions' Flex Support team provides technical assistance to end‑users via phone, email, and chat, troubleshooting software and hardware issues across Windows and Linux environments. The role involves analyzing system problems, supporting network connectivity, and creating documentation to ensure high user satisfaction and operational continuity.

Responsibilities

Deliver technical support via phone, email, and chat
Analyze and troubleshoot Flex Computer Aided Dispatch solution
Create knowledge base documentation and oversee issue tracking

Skills

Qualifications

CompTIA A+CompTIA Network+ITIL

About Motorola Solutions

motorolasolutions.com

Headquarters

Chicago, Illinois, United States

Company Size

10001+ employees

Founded

1928

View Profile

Motorola Solutions is a leader in safety and security technology that unifies communications, video, and security solutions to protect people, property, and places. The company serves public safety agencies and businesses with products including mission-critical radios, command center software, video security systems, and managed services. Its integrated Safety & Security Ecosystem is designed to help communities and organizations prevent, respond to, and recover from critical incidents.