Metronet
The Customer Support Technician provides technical support for Bulk Multi-Dwelling Unit customers by troubleshooting service-affecting issues, coordinating repairs, and delivering timely resolutions. This role serves as a technical resource for customers, internal departments, and field technicians to ensure exceptional customer experiences while minimizing service interruptions. The specialist collaborates closely with various teams to resolve complex technical issues and maintain customer satisfaction.
Metronet, your local high-speed Internet Service Provider (ISP), offering residential fiber internet and home phone. Shop plans, prices and offers in your…
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Metronet.