Customer Support Tier 2 (Japanese/English/Chinese Bilingual)
Merriam
About this role
A Customer Support Tier 2 at a computer games company provides technical and gameplay assistance to players, handling more complex issues that require bilingual communication skills. The role involves engaging with customers in Japanese, English, and Chinese to ensure a positive gaming experience.
Skills
About Merriam
merriam-webster.comFind definitions for over 300,000 words from the most authoritative English dictionary. Continuously updated with new words and meanings.
Recent company news
Press GazetteWho's suing AI and who's signing: Reach and Amazon agree usage deal, Danish publishers take OpenAI to court
2 days ago
Marketplace.orgMerriam-Webster banks on "actual intelligence" over artificial intelligence
Oct 29, 2025
WBURMerriam-Webster goes old school with first new hardcover Collegiate dictionary in 22 years
Nov 18, 2025
Western Mass NewsSpringfield company nears 200 years of defining America
Nov 21, 2025
QuartzMerriam-Webster and Encyclopedia Britannica are the latest to sue AI firm Perplexity
Sep 12, 2025
About Merriam
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Merriam.
Salary
$48k – $66k
per year
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