TeamBuilder
TeamBuilder is seeking an early-career Customer Support Representative to provide high-quality Tier 1 support, responding to approximately 20 tickets daily for their healthcare SaaS platform. The role involves managing customer expectations, guiding clients through platform usage, and collaborating with internal teams to streamline support procedures. This position requires working across multiple time zones to ensure continuous client coverage.
Headquarters
Newtown, Connecticut, United States
Company Size
11-50 employees
Founded
2021
TeamBuilder is an intelligent, predictive scheduling platform purpose-built for ambulatory care staff and space. Powered by real-time operational intelligence and patented technology, it helps health systems optimize labor, improve enterprise-wide visibility, and operate with greater confidence. The platform serves 19.4K+ users and delivers 8-14% labor optimization opportunities.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for TeamBuilder.
TeamBuilder didn’t post a salary, so this is our estimate from similar listings.
12% below the average for this role