iconectiv UK Limited
The Customer Support role at TNS is responsible for assisting customers with product and service inquiries, resolving issues, and managing alerts from servers, applications, and networks. This position operates within a 24x7x365 IT Service Desk and Network Operations environment, requiring coordination with various technical teams to ensure seamless support for internal and external stakeholders. The role involves monitoring systems, troubleshooting technical problems, and maintaining accurate records in a ticketing system.
TNS Switching simplifies UK broadband switching, helping CPs gain customers, ensure Ofcom compliance, cut costs, and deliver a smooth, fast experience.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for iconectiv UK Limited.
iconectiv UK Limited didn’t post a salary, so this is our estimate from similar listings.