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Customer Support at immocloud GmbH - ApplyBlast

Customer Support

immocloud GmbH

7 months ago

Düsseldorf, North Rhine-Westphalia, Germany

Hybrid

Full Time

Medior

0 applicants

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About this role

As the first point of contact for customers, you will provide support via phone and written channels, resolving inquiries and offering guidance on the immocloud software. You will assist with technical and content-related questions, advise on optimal software usage, and leverage modern tools and AI to enhance service quality. The role also involves identifying recurring topics to improve help articles and overall support processes.