University of Rochester
The Customer Tech Support Tech II provides first and second level technical support for end-user computing devices, including desktops, laptops, and mobile devices. The role involves troubleshooting and resolving device-related issues, managing the setup and deployment of endpoint devices, and serving as the primary point of contact for end-users. The position requires flexibility to work shifts for 24/7/365 coverage and travel between work sites.
Headquarters
Rochester, New York, United States
Company Size
1-10 employees
Founded
1850
The University of Rochester is a private, research-intensive university in Rochester, New York, known for rigorous academics, pioneering research, and professional clinical care. Its campus combines strong liberal arts and STEM programs with top-ranked professional schools — including the Eastman School of Music and the University of Rochester Medical Center — supporting discovery, creativity, and lifesaving healthcare. The university emphasizes interdisciplinary collaboration, experiential learning, and innovation to train problem-solvers who shape an ever better world. Its research, cultural offerings, and community partnerships extend locally and globally to advance knowledge and public impact.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for University of Rochester.