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Customer & Tech Trainer (Conversational Design) - US at Vonage - ApplyBlast

Customer & Tech Trainer (Conversational Design) - US

Vonage

8 months ago

3.8 on Glassdoor

Remote

Full Time

Medior

4 applicants

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About this role

Vonage AI is seeking a creative and people-oriented AI Conversation Designer to craft user experiences for Virtual Agents, working closely with clients to develop and deploy conversational AI solutions. The role involves designing dialogue flows, writing scripts, and collaborating with technical teams to solve real-world communication challenges. This position offers an opportunity to influence customer interactions at a global scale in a fast-growing AI and design field.

Skills

About Vonage

vonage.com

Headquarters

Holmdel, New Jersey, United States

Company Size

1001-5000 employees

Founded

2001

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Vonage is a cloud communications company that provides APIs and managed services to embed voice, video, messaging, and verification into applications and business workflows. Its product set includes programmable communications APIs (voice, SMS, video, Verify, Number Insight), a cloud contact center, and unified business communications/phone systems for enterprises and SMBs. Developers choose Vonage for its SDKs and real‑time media infrastructure and enterprises use its solutions to enable omnichannel customer engagement, global reach, and integrations with CRM and business platforms.