Customer Technical Onboarding & Support (German-Speaking)
Shippeo
About this role
A Customer Technical Onboarding & Support role at Shippeo focuses on ensuring seamless integration and support for major German clients and their carrier networks. The role requires technical aptitude and client-facing skills to bridge technology, carriers, and customers.
Skills
About Shippeo
shippeo.comShippeo is a global SaaS provider of real-time, multimodal transportation visibility, positioned as one of the most recommended providers for shippers and logistics service providers. Its platform consolidates carrier data, telematics, ELDs and TMS inputs to deliver live tracking, milestone alerts and machine‑learning predictive ETAs for shipments across road, rail, sea and air. Shippeo exposes APIs and prebuilt integrations plus analytics and collaboration tools to speed carrier adoption, automate exception management and improve customer service. The product is aimed at enterprise shippers and LSPs seeking to reduce delays, lower costs and achieve operational excellence across their transport networks.
About Shippeo
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$150k – $215k
per year
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