Customer Technical Services Representative

ArcelorMittal USA(9 days ago)

Indiana Harbor, IndianaOnsiteFull TimeJunior$55,000 - $65,000Customer Service

About this role

Cleveland-Cliffs Steel is hiring a Customer Technical Services Representative/Engineer in Northwest Indiana to serve as a technical liaison, resolving quality issues and assisting customers with steel use needs. The role involves coordinating responses to steel-related problems, reviewing customer quality data, and supporting product testing and quality improvement projects.

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Required Skills

Customer Service
Steel Processing
Quality Assurance
Root Cause Analysis
Communication Skills
MS Office
Problem Solving
Steel Technologies
Product Testing
Customer Relations

Qualifications

High School Diploma/GED

About ArcelorMittal USA

clevelandcliffs.com

Cleveland-Cliffs is North America’s largest flat-rolled steel producer and supplier of iron ore pellets serving various industries, mainly automotive.

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