Customer Technical Solutions Representative
Ohio Machinery Co.
About this role
The Customer Technical Solutions Representative (CTSR) at Ohio CAT supports external customers by providing technical assistance related to service, maintenance, and repair of Caterpillar equipment, engines, and generators. The role involves troubleshooting, parts identification, and facilitating customer needs to enhance customer experience and support sales.
Skills
About Ohio Machinery Co.
ohiomachinery.comOhio Machinery Co. is an Ohio‑based industrial equipment dealer that supplies new and used heavy machinery, parts, and maintenance services to manufacturers, contractors, and agricultural customers. The company provides equipment sales, short- and long‑term rentals, preventative maintenance and field repairs supported by an on‑hand parts inventory and trained technicians. Customers turn to Ohio Machinery for turnkey equipment solutions and responsive onsite support to maximize uptime and productivity.
About Ohio Machinery Co.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$48k – $60k
per year