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Customer Technical Support Engineer at Motorola Solutions - ApplyBlast

Customer Technical Support Engineer

Motorola Solutions

2 months ago

4.2 on Glassdoor

Edinburgh, Scotland, United Kingdom

Hybrid

Full Time

Medior

0 applicants

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About this role

The Customer Technical Support Engineer at Motorola Solutions provides multi‑site body‑worn video system support for a global customer base, handling remote break/fix, escalations, and on‑site assistance while ensuring service level agreements are met. The role involves hybrid office work, on‑call rotation, and occasional travel, requiring strong Windows Server, networking, and cloud knowledge.

Responsibilities

Act as main point of contact for customer issues
Provide remote break/fix support and ticket updates
Deliver Tier 1, 2 and 3 hardware and software support on‑site and remotely

Skills

Qualifications

Driver licenceAWS certification

About Motorola Solutions

motorolasolutions.com

Headquarters

Chicago, Illinois, United States

Company Size

10001+ employees

Founded

1928

View Profile

Motorola Solutions is a leader in safety and security technology that unifies communications, video, and security solutions to protect people, property, and places. The company serves public safety agencies and businesses with products including mission-critical radios, command center software, video security systems, and managed services. Its integrated Safety & Security Ecosystem is designed to help communities and organizations prevent, respond to, and recover from critical incidents.