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© All Rights Reserved. ApplyBlast.com
Wiley
The zyBooks Customer Technical Support Representative assists students and instructors via email by troubleshooting application issues, managing user accounts, and validating feedback on educational content. This role involves collaborating with internal teams to escalate complex problems, generating access keys, and identifying trends to improve internal processes.
Headquarters
London, England, United Kingdom
Company Size
5001-10000 employees
Founded
1807
Wiley is a global publisher and knowledge company that provides academic publishing, research platforms, and professional learning solutions. The company serves researchers, students, educators, and professionals through journals, books, digital courseware, and data-driven services in the education and publishing industry.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Wiley.
100% below the average for this role
Virtusa and Wiley Form a Multi-Year Partnership to Accelerate Wiley's Technology Transformation
1 month ago
