NiSource
A Customer Technology Product Owner at NiSource manages key digital channels including IVR, web, mobile apps, and chatbots to optimize customer self-service experiences. The role leverages Agile methodology to drive product vision, facilitate user research, and ensure compliance with regulatory requirements like ADA and TCPA across the utility's digital footprint.
Headquarters
Merrillville, Indiana, United States
Company Size
5001-10000 employees
Founded
1912
Welcome to NiSource. We serve nearly four million natural gas and electric customers across six states under our NiSource, NIPSCO and Columbia Gas brands.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for NiSource.
7% below the average for this role