ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Customer Training & Adoption Specialist(SaaS) at Swiftly, Inc. - ApplyBlast

Customer Training & Adoption Specialist(SaaS)

Swiftly, Inc.

4 months ago

Remote

Full Time

Senior

4 applicants

View Job Listing

Apply to 100+ jobs

About this role

A Customer Training and Adoption Specialist at Swiftly designs and delivers comprehensive training programs to help transit agencies effectively use real-time passenger information platforms. The role focuses on creating change management strategies, developing educational resources, and supporting both on-site and remote user adoption. Candidates will collaborate with Implementation Managers, Product teams, and customers to enhance proficiency and optimize workflows across agency operations.

Responsibilities

Design dynamic, role-based training curriculums tailored to technical aptitude levels
Execute structured change management programs to reorient agency workflows
Deliver personalized remote and on-site training sessions to transit agencies
Develop scalable educational resources including videos, knowledge base articles, and SOPs
Collaborate with cross-functional teams to align training with product features and messaging

Skills

Qualifications

3+ years of experience in customer training or learning development

About Swiftly, Inc.

goswift.ly

Headquarters

San Francisco, California, United States

Company Size

51-200 employees

Founded

2014

View Profile

Swiftly provides best-in-class public transportation software: a data platform that tells transit agencies where their vehicles were, are, and will be next. The platform ingests real‑time vehicle feeds to power arrival predictions, rider-facing information, operational dashboards, and analytics that improve on‑time performance, scheduling, and dispatch. Transit agencies and operators use Swiftly to modernize operations, deliver more accurate rider information, and make data‑driven decisions that boost reliability and ridership.