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Customer Value Architect - USA (NYC) at Neara - ApplyBlast

Customer Value Architect - USA (NYC)

Neara

4 months ago

3.7 on Glassdoor

New York City, NY

Hybrid

Full Time

Senior

2 applicants

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About this role

Neara is seeking a Customer Value Architect to partner with high-value utility customers, driving the adoption and integration of their digital twin platform. This role involves acting as a trusted technical and commercial advisor to translate complex AI-driven solutions into quantifiable ROI and strategic business outcomes. The position emphasizes hands-on collaboration, stakeholder engagement, and the design of tailored value frameworks to ensure platform success.

Responsibilities

Drive customer adoption of digital twin and AI platforms
Translate technical solutions into quantifiable business ROI metrics
Develop strategic value frameworks for enterprise utility clients
Serve as trusted technical and commercial advisor to stakeholders
Design and deliver specialized training sessions on platform workflows

Skills

Qualifications

BS in Computer Science or related fieldProfessional certification in Data Analytics or Management ConsultingCertified Change Management Professional

About Neara

neara.com

Headquarters

Sydney, New South Wales, Australia

Company Size

51-200 employees

Founded

2016

View Profile

Neara is a technology company that specializes in providing physics-enabled digital twin solutions for utilities, enabling them to optimize asset performance and network reliability. Their platform allows users to conduct precise simulations and predictive analyses of infrastructure under various scenarios, such as severe weather conditions, helping to improve decision-making and resource management. Neara's advanced modeling capabilities reduce the time and cost associated with traditional field inspections, empowering utilities to proactively manage risks and enhance safety. Trusted by global utilities, Neara positions itself as a leader in advancing the resilience and efficiency of critical infrastructure.