Customer Value Center (CVC) Supervisor

The Customer Value Center (CVC) Supervisor leads a customer service team in Alpharetta, GA, overseeing daily operations, order processing, and customer support to meet service-level expectations. The role involves coaching staff, managing workload and scheduling, handling escalations, and collaborating with internal partners such as Sales, Dispatch, and Credit. It also includes monitoring performance metrics, driving continuous improvement initiatives, and providing reporting and analysis to leadership.