Carvana

Customer Vehicle Delivery Team

Carvana(4 months ago)

Richmond, VAOnsiteFull TimeJunior$40,000 - $44,000Market Operations
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About this role

A Customer Advocate at Carvana is a frontline, customer-facing role focused on delivering an excellent car-buying experience and supporting the company’s delivery operations. The position emphasizes growth through a performance-based careers program and includes comprehensive benefits and advancement opportunities. Team members must meet regulatory/licensing requirements and participate in a rotating shift schedule.

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Required Skills

  • Customer Service
  • Vehicle Delivery
  • Vehicle Loading
  • Vehicle Inspection
  • Paperwork
  • Recordkeeping
  • Safe Driving
  • Drivers License
  • DOT Compliance
  • Notary

+4 more

Qualifications

  • State Notary (Obtainable)
  • DOT Medical Card
  • Valid Drivers License
  • Chauffeur License (State-Specific)
  • Vehicle Verifier License (CA)
Carvana

About Carvana

carvana.com

Carvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.

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